Ninkatec provides short-term and long-term caregiving services by local Singaporean professional caregivers

Home Caregiving Service

With the current aging population in Singapore, finding yourselves juggling between work, family, friends and caring for your elderly loved ones all at once can be overwhelming and far too common.

You may be a daughter or son, husband or wife, sibling or friend who steps up to care for a loved one with activities of daily living such as toileting, feeding, or running errands. However, doing this alone everyday can take a toll on you mentally and physically.

At Ninkatec, our team of caregivers help lighten that load, so you can get relief from the stress of caregiving, while your loved one gets the care they need and maintain their independence and quality of life.

 

Ninkatec Singapore provide local caregivers and 24.7 service with flexible terms

Please view our  home caregiving fees here, or simply contact us with your enquiry. We can be reached via:

 

What Can We Do For You?

 

1. Companionship & Homemaking

This service best suits families with seniors at home who are medically stable and need professional support and companionship to better manage daily tasks.

 

Ninkatec provides companionship and homemaking services to relieve the burden for family members

 

  • Conversation and Companionship – Our caregivers provide a friendly face and a listening ear during regular visits so your loved one can help make for a happier and healthier life.
  • Meal Preparation – We can help preparing simple and well-balanced meals.
  • Light Housekeeping – We help keep your loved one's environment safe, clean, and comfortable.
  • Respite Care – Let our caregivers step in so you can enjoy quality time together or get some rest yourself.
  • Grocery Shopping – Our caregivers can help with light grocery runs for, or with your loved ones.
  • Medical Escort – From doctor's appointments to simple social activities like haircuts, we accompany your loved ones so you can be relieved and have some me-time.
  • Errand Services – Our team can help with simple errands such as picking up prescriptions or buying meals.
  • Medication Reminders – Our caregivers provide medication reminders  (medications must be pre-packed).

 

2. Personal Care

This service is recommended for families with seniors who require more intensive support due to a severe disability or advanced dementia.

 

Ninkatec provides personal care services for people who need support with one or more activities of daily living

 

  • Bathing – Helping your loved ones look and feel their best.
  • Toileting & Incontinence Care – Our caregivers help to lessen your loved ones’ feelings of embarrassment associated with the loss of independence related to incontinence and the need for toileting assistance. This also includes diaper changing.
  • Transferring & Positioning – Safe transferring and positioning from or into beds and chairs help eliminate pressure areas on the skin, reduce weakening and stiffening of muscles, and encourage proper breathing and digestion.
  • Hygiene Care – E.g., Oral and nail care, encouraging the brushing and rinsing of dentures after meals, as well as filing of nails to keep them short so your loved ones do not hurt themselves.
  • Dementia Care – Your loved one may experience momentary confusion or lapses in memory. Our caregivers will engage in specialised activities (i.e., music, colouring, etc.) that help stimulate your loved one’s senses throughout their dementia journey.

 

Who are Our Caregivers?

Our caregivers are local Singaporeans with years of hands-on caregiving experience. We ensure that your loved one is cared for by someone who understands their language, culture, and way of life.

All our caregiving team members have been with us for a long time. When we work with families to take care of their elderlies at home, we understand that we have been entrusted with a significant responsibility and we take it seriously.

We also prioritise caregiver matching by taking time to understand your needs and making sure we assign a caregiver who can cater to your requirements. Any changes in care requirements shall be communicated to our care team, and any advice is also relayed to you and your family.

 

How Much is the Hourly Rate for a Professional Caregiver?

Please refer to our fees for standard home care services here, or contact us:

 

How to Book Caregiving Service with Us

 

How to book a part-time caregiver at home with Ninkatec

If you are enquiring with us for the first time, here's how it works:

  1. Get in touch with us via a phone call, WhatsApp, e-mail, or website form.
  2. Tell us about your loved one’s care needs, including current and chronic medical conditions, as well as details like age, address, etc. Our team may ask for more information, depending on the medical situation.
  3. We will try our best to assign a suitable caregiver. For more complex care needs, a house assessment may be required. This is discussed, quoted separately and agreed with the family before proceeding.
  4. Prior payment is required to confirm the service.
  5. Care begins at the scheduled time and date.

 

Frequently Asked Questions

 

OUR CAREGIVING SERVICES

 

Where are your caregiving services carried out?

We provide caregiving services in your homes, and our services are limited to Singapore.

Do you provide live-in caregivers?

No, we do not. Our caregivers work in shifts and leave when their shift ends.

Do you provide 24-hour services?

Yes, we provide round-the-clock care in shifts.

What can the caregiver do?

Our caregivers assist with daily activities like toileting, dressing, transferring, etc. They can also help with accompaniment, and medical escorts. Please reach out to find out more about our services.

What services are not included?

As we are not a helper agency, we do not provide general housekeeping, such as house cleaning or laundry.

Can I choose my caregiver?

Our team matches the caregiver according to your requirements and the caregiver’s skill set. We have a mix of local Singaporean male and female caregivers. Do let us know your preferences and we will try to accommodate, subject to availability.

Can your caregivers perform nursing procedures?

Some caregivers may be able to assist with basic tube feeding and/or catheter care. For more complex procedures, we will need to send a nurse in instead.

Are there any subsidies I can tap on?

As we are a private company, we do not provide subsidies. Please check with AIC to see if there are any grants or subsidies available to you.

 

BOOKING & SCHEDULING

 

Is there a minimum service duration?

Yes, each visit requires a minimum of 3–5 hours.

How quickly can a caregiver be assigned?

Our care team needs at least 3–5 working days to match and arrange a suitable caregiver.

Can I request for a specific caregiver because I’ve worked with him/her before?

Yes — we try our best to keep the same caregiver assigned for continuity of care. Please let us know and we will try our best to arrange.

Do your caregivers converse in Hokkien or Cantonese?

Yes, our caregivers speak a range of dialects.

What if the caregiver assigned to me is not a good fit?

We understand that such situations may occur. Feel free to let our team know and we’ll try our best to assign a different caregiver.

 

PAYMENT & BOOKING OF SERVICE

 

How do I make payment?

Payment methods include PayNow, Bank Transfer, cheque payment and cash.

Can I change a confirmed schedule or cancel an appointment?

We require at least 3 working days’ notice for cancellations or changes. Cancellations made within 3 working days will incur an administrative fee.

 

Have another question? Get in touch with us to have it answered.

 

Contact Us Today For An Assessment

We help you provide the best home care to your loved ones!
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As per guidance under the Personal Data Protection Act (PDPA) of Singapore, please provide us with your acknowledgement below.


(65) 6802 7972 (In-clinic services)
(65) 6247 9247 (At-home & tele-consultation services)
care@ninkatec.com

Ninkatec also operates in-clinic GP services under Charazoi Medical Clinic, and home caregiver services under Noble Care Singapore. Visit our sister websites to find out more.

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