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[Sticky] HOUSE RULES

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(@yanxuan-lee)
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House Rules

Welcome to our caregiver community! Before you begin, please take a moment to read these guidelines. They help keep this space safe, supportive, and useful for everyone.

1. Be Kind and Respectful

We’re here to support each other, not judge.

  • Treat others with kindness and respect at all times.
  • No name-calling, harassment, hostility, or shaming.
  • Remember that tone can be easily misunderstood online.
  • Assume good intentions and extend grace—caregiving is challenging enough without added stress.

2. Share Your Experience — Don’t Diagnose

We encourage you to share what has helped you, but please avoid:

  • Medical, legal, religious, or financial advice as a substitute for professional guidance.
  • Do not diagnose, treat, or prescribe for others.
    It’s always okay to encourage someone to seek professional care.

3. “Listen” Before You Respond

Support starts with understanding. This is a support-first community, not a debate forum.

  • Read posts fully before replying.
  • Avoid dismissive or minimizing phrases like “just do this” or “you’re overreacting.”

4. Protect Privacy

Help keep everyone safe.

  • Do not share personal or confidential information (names, addresses, phone numbers, etc.).
    When referring to loved ones, consider using initials or general terms such as “my mom,” “my spouse,” or “my brother.”

5. Post in the Right Place

To keep things organized, topics are grouped into categories (e.g., Alzheimer’s & Dementia, Stroke Recovery). New categories may be added as needed. If a post is moved, it’s simply to help others find it more easily.

!! NOTE - When starting a post:

Choose “Questions” if you are seeking:

  • Clear answers or factual information
    Practical guidance
  • Examples:
    • “What can I do when a loved one refuses medication?”
    • “Where can I find respite care for two weeks?”
    • “How do I encourage someone with dementia to join activities?”

Choose “Discussions” if you are seeking:

  • Share experiences or feelings
    Seek emotional support or connection
  • Examples:
    • “I’m feeling overwhelmed by caregiving right now.”
    • “How do you cope with grief?”
    • “I celebrated a small caregiving win today...”

6. What’s Not Allowed

To keep this community safe, the following are not permitted:

  • Abusive or inappropriate content (including foul language or sexually explicit material)
  • Harassment, discrimination, hate speech, or bullying
  • Promotion or sale of products or services
  • Unverified “cures,” misinformation, or conspiracy theories
  • Spam or repeated posting of the same content (cross-posting)

7. Moderation

This community is actively moderated.

  • Posts that violate guidelines (i.e., posts containing (e.g., offensive language, false information, etc.) may be removed without notice.
  • Repeated violations may result in temporary or permanent suspension.

8. Need Help?

You can reach us in 2 ways:

Use the “Report” button if:

  • A post makes you uncomfortable
  • You want to flag a possible rule violation

Email us at contact@ninkatec.com if:

  • You need technical support
  • You have a suggestion
  • You need to report something where the “Report” button isn’t available

We’re here for you. Thank you for helping us create a caring, respectful, and supportive space for all caregivers. 😊 

 


Share:
(65) 6802 7972 (In-clinic services)
(65) 6247 9247 (At-home & tele-consultation services)
care@ninkatec.com

Ninkatec also operates in-clinic GP services under Charazoi Medical Clinic, and home caregiver services under Noble Care Singapore. Visit our sister websites to find out more.

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