FAQ

  • How do I decide between assisted living facility and home care?
    • Cost is usually a cause of concern: In Singapore, nursing home rates range from $1200 to $4500 per month. Cost varies according to location, facilities available in the home, room type, as well as subsidies available based on means testing. Home care, on the other hand, is often thought of to be even more expensive. However, comparison between nursing homes and aging in place shows that the latter is usually more affordable depending on the care received at home.
    • Considering patient’s wishes: A study, commissioned by Lien Foundation, found that 78% of elderly prefer aging in place as compared to entering assisted living facilities. The same study also indicated a strong preference for home care due to feelings of dignity and desire for privacy which are usually compromised in nursing homes. It is important to consider and respect the patient’s preferences when choosing between assisted living and home care.
    • Help at home: Many choose assisted living facilities over homecare not because they need medical support but because they need personal assistance in tasks like bathing and using the toilet. At Ninkatec, we strive to design an all-rounded solution to empower caregivers to care for their loved ones right at home. We work closely with our partners to bring in reliable foreign domestic workers (FDWs) to help out with caregiving needs. To ensure that the helpers are able to fulfill their caregiving duties, Ninkatec will also conduct specified trainings to equip them with skills to suit patients’ needs.
  • How does Ninkatec use technology to support patient care?
    • Ninkatec helps patients at home through online chats where qualified healthcare personnel can provide guidance on their health issues. Smart devices are placed in the home to monitor vital signs continuously to support clinical decision making. Alerts can also be set to trigger based on individual patient’s requirements.
  • What kind of medical response can I expect from the Ninkatec team?
    • Depending on the trigger factor, Ninkatec will assess the situation and coordinate the appropriate response to address the specific medical issue. In times of medical emergency, Ninkatec will call for an ambulance and paramedics to attend to the patient. In less urgent scenarios, medical responses can be in the form of a doctor or nurse visit to the patient’s home, or it could also be a phone call from a doctor providing clinical advices to caregivers.
  • What are the available nursing services?
    • Wound care
    • NGT insertion
    • Urinary Catheterization
    • Caregiver training/reinforcement on handling the elderly
  • How do I sign up for this service?
    • Ninkatec’s services are subscription-based
    • Write to us at care@ninkatec.com or call us at (65) 6247 9247 to find out more about our Right at Home Plan and Home Plus Plan
  • Can the data collected be shared with the patient’s specialist-in-charge?
    • Yes. Data collected from continuous monitoring provides clinicians with a better understanding of patients’ medical conditions.
  • How can Ninkatec’s services benefit me?
    • Gain access to experienced doctors and team of nurses who can provide medical services and advice at anytime
    • Pre-empt potential medical crises and avoid hospital readmissions
    • Home care is now a viable option, allowing us to respect the wishes of patients who prefer aging in place
  • Why did the doctor order blood test for my mother who is suspected of having dementia?
    • When diagnosing a patient with dementia, it is necessary to look for and rule out other causes of poor memory. Many other conditions can cause memory loss or impaired mental functioning, such as low thyroid hormones or salt imbalance from medications.
  • My father is using an indwelling urinary catheter and it has only drained out 100ml over the last few hours. What is a normal urine output?
    • An abnormally low urine output considered to indicate poorly functioning kidneys is less than 400ml over 24 hours. Note also that urine output may not be constant throughout the day, so it is possible to chart the urine output over 24 hours to get a more accurate reading.
  • How is it that the doctor diagnosed a fracture when my elderly dad did not have a fall?
    • Bones can become brittle in the elderly (osteoporotic) and may fracture as a result of minimal trauma that may not be noticed (or recalled). Fractures can also happen in the absence of trauma if there are other diseases present, e.g. cancer metastases to the bones.

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(65) 6247 9247
care@ninkatec.com

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